The item I want is out of stock, will it be available soon?
Although rare, some products become out of stock due to higher-than-usual sales volumes. We process ...
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General Product Information
Including information on gift wrapping and personalisation.
Why have you substituted an item in my hamper?
Due to seasonal variations and exclusivity of our stock, items in hampers may occasionally be substituted for ...
What is the shelf-life of your products, when do they expire?
To ensure the freshest possible delivery, our products have undergone multiple testing phases to ensure that they ...
What are your different gift wrapping options?
Our hampers include non-food choices to suit everyone! While our food hampers aren't designed for specific ...
Can you wrap my items together?
With our Premium Gift Wrapping option, we wrap all gifts individually in our deluxe gold embossed wrapping paper ...
Do you gift wrap my hamper or wine pack?
To ensure the perfect impression every time, our hampers are presented in a beautiful custom-designed hamper box ...
What do I need to know about my leather product?
As a natural material, leather will have variations in colour, creases and imperfections, making your item unique. These ...
What can be monogrammed on my leather gift?
We have a wide range of personalised items to choose from, including high-quality leather products ...
What personal engraving can I request on my jewellery?
We have a wide range of personalised items to choose from, including high-quality jewellery products ...
What size robe is included in my hamper?
Our luxury robes are designed as one size fits most, featuring an adjustable tie waist that allows for a comfortable fit ...
Can I choose which size clothing is included in my baby hamper?
We strive to provide sizes that are suitable for most newborns. The sizes will vary from hamper to hamper and the ...