The arrival time and delivery of each item will depend on the types of products in your order.
- Gifts - While we try to pack multiple gifts together in one shipping box, sometimes this will not be possible and we will need to use multiple shipping boxes. For example: orders with many items, orders that contain large items.
- Hampers - Our hampers are delivered as their own individual parcel, meaning that each hamper is sent separately. We are unable to add gifts into hamper boxes.
- Flowers - When you place an order for flowers, our third party floral network has the flowers sent from the nearest florist to the delivery address. This means when you order flowers, they always arrive fresh. Flowers are always delivered separately from anything else you may have ordered. We will try our best to have them delivered on the same day as the rest of your order, however this can not be guaranteed with Standard & Express Shipping.
- Experience & Gift Vouchers - Our experience and gift vouchers are sent via email only. If you have ordered a voucher as well as other gifts, the gifts will be shipped to the delivery address and the voucher will be email at the time of purchase.
If your order is being sent in more than one shipping box, it will be classed as a separate delivery item. This means that on the rare occasion, parcels can be separated from each other in transit. In this case, usually the items will arrive within a day of each other.
For more information, please contact our Customer Service Team.